[
 {
  "table_id": "calls-and-hours",
  "title": "Phone calls and signed-client likelihood",
  "dimension": "Calls under one minute",
  "value": "1.1",
  "unit": "x (band)",
  "n_band": "100+",
  "note": "Tier about average (0.9–1.3×). Likelihood of becoming a signed client, relative to all calls."
 },
 {
  "table_id": "calls-and-hours",
  "title": "Phone calls and signed-client likelihood",
  "dimension": "Calls of one to five minutes",
  "value": "1.1",
  "unit": "x (band)",
  "n_band": "100+",
  "note": "Tier about average (0.9–1.3×). Likelihood of becoming a signed client, relative to all calls."
 },
 {
  "table_id": "calls-and-hours",
  "title": "Phone calls and signed-client likelihood",
  "dimension": "Calls of five minutes or more",
  "value": "1.5",
  "unit": "x (band)",
  "n_band": "100+",
  "note": "Tier above average (1.3–1.7×). Likelihood of becoming a signed client, relative to all calls."
 },
 {
  "table_id": "calls-and-hours",
  "title": "Phone calls and signed-client likelihood",
  "dimension": "Calls outside business hours compared with business-hours calls",
  "value": "1.1",
  "unit": "x (band)",
  "n_band": "100+",
  "note": "Tier about average (0.9–1.3×). Likelihood of becoming a signed client."
 },
 {
  "table_id": "calls-and-hours",
  "title": "Phone calls and signed-client likelihood",
  "dimension": "Signed clients whose first inquiry was a call of two to five minutes",
  "value": "17.5",
  "unit": "% (band)",
  "n_band": "100+",
  "note": "Tier below average (10–25%). Share of signed clients."
 }
]