Local Services Ads: what kind of leads arrive and what gets charged

Probative benchmarks, 2025–2026, version 4.0.1

Phone-call leads
95–100%
Leads the advertiser was charged for
80–85%
Leads credited back after a dispute
5–10%

Bands and tiers are approximate, plus or minus one step. CC BY 4.0.

Source: Probative Growth. See the full table and files.