Guide
Intake and conflict checks for a business and commercial law firm
A business inquiry is won or lost in the first day.
Business and commercial law · Ads, search and social
Search ads for disputes and deals, Local Services business categories and LinkedIn. Ads run in your accounts, judged by retained matters.
Business law ads work best on the searches that name a problem or a deal, and on audiences defined by job and company. We run Google search, Google’s Local Services business categories, Microsoft search with LinkedIn targeting, and LinkedIn ads in your own accounts, and your attorney approves every ad. We judge them by retained matters, counted in your own records.
| Channel | Role | Notes |
|---|---|---|
| Google search | The main channel, by matter type | Keep dispute searches apart from deal searches |
| Local Services Ads | A business lane for local owners | Needs calls answered by a person; graded by retained matters |
| Microsoft search | A smaller channel with business audiences | Can adjust bids by job function and industry |
| LinkedIn ads | Business reach by job title and company | Best with a guide offer, not a hard sell |
| Meta and YouTube | Rarely the lead channel here | Tested only where owners are reachable by place |
The table shows that search leads, and that the other channels are tests to be earned by the retained matters they bring.
Google separates lawyers into narrow groups. Google’s US list has 17 lawyer categories: bankruptcy, business, contract, criminal, disability, DUI, estate, family, immigration, IP, labor, litigation, malpractice, personal injury, real estate, traffic, and a general ‘Lawyers’ category. Unlike some other categories, none of the lawyer categories is limited to certain states. A business firm may choose among business, contract and litigation, and should pick the closest fit to its best work.
Two cautions. First, Google says local services advertisers “cannot sell or pass leads to other businesses”, so a call is never forwarded to a network. Second, a call from a person who wants a job or a form is not a client. We grade calls for the first few weeks before the budget grows.
On Microsoft search, Microsoft Advertising allows you to target potential customers based on their LinkedIn profile information. It works as a bid adjustment, since LinkedIn profile targeting will not narrow your ads’ audience. That suits a firm that wants to bid more when a search comes from a finance leader at a company in an industry it serves.
On LinkedIn itself, two policy points matter. LinkedIn’s advertising policy says that ads must not target based on sensitive data or categories. We target by job and company only. And LinkedIn’s advertising policy says that ads related to affiliate advertising are prohibited. So we never set up an ad in a way that looks like paid referral marketing. See Microsoft ads and Google Ads.
The state-by-state list is on lawyer advertising rules by state. This is not legal advice.
| Junk group | Examples of what people typed |
|---|---|
| Jobs and careers | business attorney jobs, corporate counsel salary |
| Free forms | free LLC operating agreement template, sample NDA |
| Do-it-yourself | how to form an LLC myself, online incorporation service |
| Students and research | business law casebook, what is a shareholder |
| Matters you do not take | consumer debt, family law, criminal charges |
Two people review each block, and a term that led to a retained matter is never blocked.
Google gets only the standard data: a click ID, a neutral stage name, a value band and a time. Never a client name, the other side of a dispute, deal terms or case facts. Values come from your own fees by matter type, whether hourly, flat or contingent, in a few bands.
On top of the groups above, we block the themes below. They go in as a shared negative list on day one, and we read the search-terms report every week for the first month. A term that led to a retained matter is never blocked.
| Theme | Example phrases |
|---|---|
| Free legal aid | free business lawyer, small business legal aid, pro bono business clinic |
| The other side | landlord eviction help, employee wage complaint form, debt collector for business invoices |
| Wrong kind of matter | divorce attorney, DUI lawyer, personal injury lawyer |
| Wrong place | business lawyer in a state you do not serve, attorney near a distant city |
| Research | business judgment rule definition, LLC statute text, commercial law case search |
Where Local Services Ads fit, they are usually the first test for local owners with a simple need. Search adds control of message and keywords, so shareholder disputes, sales and purchases, and Spanish go to search first, with LinkedIn as a test. Local Services Ads depend on answered calls, because “the customer stays on the line for more than 20 seconds” on a call you missed can be charged. We review lead quality each week and raise invalid leads with Google through the account’s tools.
Business law has no limit written just for it. Google Ads has no policy written just for lawyers. Law-firm ads follow the general policies, and Google expects you to follow the law in every place your ads show, which includes your state bar’s ad rules. Meta’s Advertising Standards have no restricted category for legal services, and legal is not a special ad category. Special ad categories cover housing, employment, financial products and services, and social issues, elections or politics. The limits that matter are LinkedIn’s and your bar’s rules on titles, covered above.
The report shows each paid channel by matter group, with early signals (calls answered, consultations booked) beside the final count of retained matters. A line is judged only once it has enough retained matters to mean something.
What this means for your firm
The organic side is on business law SEO and AI search, the overview is on business and commercial law, and the first call is in intake and conflicts. Also see Local Services ads and intake monitoring. Start with a free video review of your account.
Local search, your Google Business Profile, pages in English and Spanish, and getting named in ChatGPT, Gemini and Google’s AI Overviews.
Some do, especially in a dispute with a deadline or a deal that is moving. Others use search only to check a name they were given. So we separate urgent searches, which suit ads, from reputation searches, which your site and profile must win.
A small test aimed at job titles and company types you serve, with a guide offer instead of a hard sell, run for long enough to see retained matters. LinkedIn can cost more per click than search, so we judge it only on signed engagement letters.
Only if your state allows the word and your lawyers meet its conditions. We default to describing the work, such as 'Partner dispute lawyers for business owners,' and your attorney approves every ad before it runs.
Treat them as nurture, not as clients. Send a useful guide, offer a short call, and track whether any later retain. We keep them on their own report line so they do not inflate the count of retained matters.
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